Privacy Policy

Super PDF Invoice

1. Overview

Super PDF Invoice is a Shopify app that helps merchants generate branded PDF invoices and make those invoices available through checkout, customer-facing order pages, and email links. This Privacy Policy explains what information we process, why we process it, and how we protect it.

2. Information We Collect

Merchant information

• Shop domain and store identification details.
• App configuration such as branding, template, paper size, and invoice settings.
• Subscription and billing status managed through Shopify.
• Usage data, including invoice download counts and the source of a download.

Order and customer information

• Order identifiers and order metadata needed to render an invoice.
• Customer name, billing and shipping details, and line-item details included on an invoice.
• Invoice access tokens and email-link credentials used to securely serve invoice downloads.

Technical information

• Session and authentication data provided by Shopify.
• Basic logs and diagnostics used to maintain app reliability and security.

3. How We Use Information

• To authenticate merchants and operate the app inside Shopify.
• To generate, preview, and deliver invoice PDFs requested by the merchant or customer.
• To provide checkout blocks, order status access, admin printing, and email invoice links.
• To track plan usage and enforce monthly download limits tied to the merchant's subscription.
• To diagnose errors, prevent abuse, and improve app performance.

4. How Information Is Shared

We share information only as needed to provide the service, including:

• With Shopify for authentication, billing, app hosting, and platform operations.
• With infrastructure providers that host the app and its database.
• When required by law, legal process, or to protect the security and integrity of the service.

5. Data Retention

We retain information for as long as necessary to operate the app, maintain billing and usage records, meet legal obligations, resolve disputes, and enforce our agreements. When a store uninstalls the app, we handle retained data in accordance with Shopify requirements and applicable law.

6. Security

We use reasonable administrative, technical, and organizational measures to protect the information processed by Super PDF Invoice. No system is completely secure, but we work to limit access and reduce risk.

7. Merchant Responsibilities

Merchants are responsible for ensuring their use of invoice data complies with applicable privacy laws and for providing any notices required to their customers.

8. Your Rights

Depending on the laws that apply to you, you may have rights to access, correct, or delete certain personal information. Shopify merchants may also submit privacy-related requests through Shopify's required channels.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the date above.